Return & Refund Policy
Last Updated: June 2026
Thank you for shopping with Vedic Ayurveda. We are committed to providing premium-quality Ayurvedic skincare, haircare, and wellness products. If you are not completely satisfied with your purchase, please read our Return & Refund Policy carefully.
Order Cancellation
You may cancel your order before it has been shipped by contacting our customer support team.
Once an order has been dispatched, it cannot be cancelled. However, if your order qualifies under our return policy, you may request a return after delivery.
Return Eligibility
You may request a return within 7 days of receiving your order if:
You received a damaged or defective product.
You received the wrong item.
The product was missing from your order.
The product is unused, unopened, and in its original packaging with all labels intact.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
Opened or used skincare, haircare, or personal care products.
Products damaged due to misuse or improper handling.
Customized or personalized products.
Products purchased during clearance, promotional, or special sale events (unless received damaged or defective).
Gift cards and promotional items.
Damaged, Defective or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To process your request, kindly provide:
Order Number
Clear photographs of the product
Images of the outer packaging
A brief description of the issue
Our customer support team will review your request and provide a replacement or refund if approved.
Refund Process
After receiving and inspecting the returned product:
Approved refunds will be processed within 5–7 business days.
Refunds will be issued to the original payment method used during purchase.
Processing time may vary depending on your bank or payment provider.
Shipping charges are non-refundable unless the return is due to our error.
Return Shipping
Customers are responsible for the return shipping charges unless:
The wrong product was delivered.
The item arrived damaged or defective.
The product was lost or damaged during transit due to our responsibility.
We recommend using a trackable and insured courier service, as we cannot be responsible for items lost during return shipping.
Exchange Policy
We gladly replace products if they are:
Damaged during delivery
Defective
Incorrectly delivered
Exchange requests are subject to product availability.
Gifts
If the item was purchased as a gift and shipped directly to you, you may receive store credit equal to the value of the returned product.
If the gift was shipped to the purchaser first, the refund will be issued to the original purchaser.
Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us.
Vedic Ayurveda
📧 Email: vedicayurveda001@gmail.com
🌐 Website: www.vedicayurvedas.com
Our support team will be happy to assist you.
Thank you for choosing Vedic Ayurveda. We truly value your trust and strive to provide the highest quality products and customer service.